Tuesday, May 19, 2009

What the Competition will do

I was just on the phone with a prospective customer today doing an IntelliGantt demonstration and accidentally learned something about the competition. She's currently using the free, fully-functional 15-day evaluation of IntelliGantt and trying it out for their team. She is also testing one of our competitors at the same time. As a result, after installing IntelliGantt the two products were visible on the menu bar-- side-by-side (cue spaghetti western music).

Until you restart MS Project.

So she asks me: 'Why did the IntelliGantt menu disappear?'

Hmmm... well, we haven't seen that one happening in-house in the test lab, so we go through the code, put in several checks and add additional logging. These changes go in to one of our automatic updates customers receive.

It turns out one of our competitors is removing IntelliGantt from the Project menu. During the online demo she confirms that if she removes the other add-in, the IntelliGantt menu reappears.

Good to know.

Why would the competition resort to such tactic? The reason is clear-- when compared side-by-side for value there is no comparison. IntelliGantt offers the most robust, feature-complete client side integration between Microsoft Project and SharePoint available today.

We don't charge your SharePoint users an access license. We don't require complex server installations. We don't try to upsell you to more expensive plans. Heck, we don't require anything of the server except that web services be enabled.

We just make it simple. Want to work with SharePoint out of the box? IntelliGantt is your best solution. Want to make use of the 'Fabulous Forty' templates from Microsoft? Again, it's IntelliGantt. Need a richer web-based Gantt Chart? IntelliGantt is happy to work with web part providers like Bamboo Solution's Task Master.

Integration with a Portfolio Dashboard? Check.
Client side resource pool? Check.
Client side multi-project dashboard? Check.
Robust baselining and actuals support? Check-a-Roonie!

Our job is to provide the best solution connecting your project desktop with online services. Looks like we've done so well that the competition wishes you'd never seen it.

2 comments:

Derek said...

I'd also like to add that having tried several of your competitors' products, and tried out their support services IntelliGantt definitely has the best overall customer service. Also the most responsive when it comes to feature suggestions and updates.

Keep up the good work John.

Derek

Chris said...

i was wondering where the intelligant menu went!!!